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Tools, Repairs & Support.
Find answers to common questions about our products, repairs, warranties, industrial services, and workshop support.
Do your power tools include a warranty?
Yes, all power tools include a 1-year manufacturer’s warranty.
What does the warranty cover?
The warranty covers manufacturer defects and faults under normal use conditions. Damage caused by misuse, improper handling, normal wear and tear, or accidental damage is not covered.
Are abrasive products covered under warranty?
No, abrasive products are excluded from warranty coverage.
Do you repair power tools and air tools?
Yes, we offer professional repairs for both power tools and air tools through our in-house workshop.
Can I request spare parts for my tool?
Yes, we can assist with sourcing and supplying parts for a wide range of tools and equipment.
Do you service industrial machines?
Yes, we provide servicing and repairs for non-movable industrial machines and larger stationary equipment.
How long do repairs usually take?
Repair turnaround times depend on the type of repair and parts availability. Our team will provide updates throughout the process.